Privacy Policy

At Emissions Go, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information that can identify you, such as your name, email address, phone number, and vehicle information.
• Payment Information: We collect payment details necessary to process your transactions, such as credit card information. This information is processed securely by our payment processor.
• Usage Data: We may collect information on how you access and use our services, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

Emissions Go, LLC uses the information we collect for various purposes, including:

• To provide and maintain our services
• To process your transactions
• To communicate with you, including responding to inquiries
• To improve our services and customer experience
• To send you promotional materials, if you have opted in to receive them
• To comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors and customer service providers.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to request corrections to inaccurate data
• The right to request deletion of your personal information
• The right to object to or restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. SMS and Text Messaging

Consent is collected via an optional, unchecked checkbox during online booking. By checking it and providing your mobile number, you consent to receive automated appointment-related text messages from Emissions Go, LLC. The full message terms and the checkbox language are on our SMS Terms page. These messages are transactional: booking confirmations, appointment reminders, a heads-up when your technician is on the way, and your test results. Message frequency varies by appointment. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at hello@emissionsgo.com. Opting out of text messages does not affect your booking or the email confirmations you receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Emissions Go, LLC EmissionsGo is a mobile service. We come to you throughout Davis County, Utah. Contact: hello@emissionsgo.com